The Food Bank of Western Massachusetts’s Leadership Team can be contacted through all of the means listed below. If you have a general question or are not sure who to speak to, please use the Contact Form below or call and we will forward you to the best contact.

Address, Phone & Hours

Phone: 413-247-9738

SNAP Assistance Line: 413-992-6204

Brown Bag & Mobile Food Bank Hotline: 413-419-0079

Office hours Mon.–Fri., 9 a.m. to 4 p.m.
Warehouse hours are Mon.–Fri., 8:30 a.m. to 2:30 p.m.

Mailing and Physical Address:
Food Bank of Western Massachusetts
25 Carew Street
Chicopee, MA 01020

Truck Entrance for Deliveries
772 East Main St, Chicopee
Latitude: 42.15581710959291
Longitude: -72.55831577061406
Truck entrance map and directions

Leadership Team

Andrew Morehouse, Executive Director
Nancy Robinson, Senior Director of Operations
Shirley Del Rio, Director of Food Operations
Christina Maxwell, Director of Programs
Jillian Morgan, Director of Development
Jacob Hough, Director of Finance and Administration
Carolyn Sailer, Director of Human Resources

Request a Tour

If you would like to request a tour of our distribution center in Chicopee Massachusetts, you can do so via our Food Bank Tour Request Form. Tours are open to anyone interested in learning more about the Food Bank, and can be scheduled within our operating hours from 9 a.m. to 4 p.m.

Contact the Food Bank

Thank you for your interest in the Food Bank of Western Massachusetts. Please fill out the contact form below to send us a message or contact by department.

Download the Food Bank’s 2024 Media Kit

Banner For Annual Report FY22

Annual Report FY22

Thank you to all of our donors who continue to support our mission.