Mission: The mission of The Food Bank of Western Massachusetts is to feed our neighbors in need and lead the community to end hunger.

Vision:  A western Massachusetts where no one goes hungry and everyone has access to nutritious food.

Core Values: The Food Bank believes that everyone has the right healthy food regardless of their circumstances. Therefore, our actions are guided by the following values:

Collaboration

• We pursue collaborative approaches to solutions based on mutual respect, trust, and accountability.
• We are committed to partnerships and sharing expertise to meet the immediate need for emergency food
  and address the underlying causes of hunger.

Community

• We seek community-based approaches that advance self-reliance and capacity, build on existing assets,
  and allow residents to take leadership of their own solutions to hunger.
• We believe in the power of advocacy and education as a means to create change in communities.

Diversity and Inclusiveness

• We strive to have the diversity of our community and the people we serve reflected in our staff and board of directors.
• We believe that an understanding of the inequalities in access to food is essential to conducting our work.
• We are committed to increasing cultural competence and inclusion in our organization.

Integrity and Accountability

• We act with integrity in our use of resources, partnerships, organizational governance, and implementation of our mission.
• We hold ourselves accountable to conducting our work efficiently, effectively and with excellence.

Respect

• We believe all people should be treated with equal respect and dignity.

Staff Recognition

• We recognize that the dedication and talent of our staff is the source of our success.
• We support staff through professional growth opportunities, rewarding work, and recognition of accomplishments.
• We believe that work-life balance is important in creating a productive and positive workplace.

Sustainability

• We seek to maximize the impact and longevity of our programs and resources.
• We value the commitment and investment of volunteers and supporters in sustaining our work.
• We follow environmentally sustainable principles in our facility operations and workplace practices.