Andrew Morehouse Executive Director

Andrew Morehouse is responsible for the overall management of the Food Bank. He also engages in public education and advocacy, carries out fundraising and “friendraising,” and serves on several non-profit boards of directors. Morehouse has served as the Executive Director since 2005 and has devoted his entire professional career to the non-profit sector and, specifically, to social and economic justice issues. Prior to the Food Bank, he was the founding director for ten years of a community development corporation devoted to asset-building strategies of, for, and by low-income residents in Holyoke, Massachusetts. Morehouse has also worked in Washington, DC in community-based programs in the Salvadoran refugee community and in public policy think tanks on U.S. foreign policy in Latin America. Morehouse has a B.A. in Anthropology from Bates College, a M.A. in Economics from the University of Massachusetts, and a M.B.A. from the Isenberg School of Management, University of Massachusetts at Amherst. Morehouse has traveled extensively in Latin America, and is bilingual and bicultural.

Nancy Robinson Senior Director of Operations

Nancy oversees food receiving and distribution, programs, human resources, information technology and communications. She draws on her extensive leadership experience in operations and healthcare to support the expanding and innovative work of the Food Bank teams. Nancy has a Bachelor of Science in Medical Technology from the University of Buffalo (S.U.N.Y.) and holds a Master of Business Administration from the University of Connecticut, School of Business.

Shirley Del Rio Director of Food Operations

Shirley oversees all food operations, including food sourcing, inventory management, distribution and delivery, facilities and food safety. She has been with the Food Bank since 2001, when she began as an Agency Services Clerk. Prior to that, she worked at UPS in the OSND-Internationals division, managing logistics, supervising staff and package processing.

Christina Maxwell Director of Programs

Christina oversees all of the Food Bank’s programs including the Mobile Food Bank, Brown Bag: Food for Elders, Nutrition, SNAP Outreach & Enrollment, Advocacy, Member Relations, and the Food Insecurity Screening & Referral Initiative. She has been at the Food Bank since 2009. Before coming to the Food Bank, Christina ran a small community-based anti-poverty nonprofit in Santa Fe, New Mexico, and worked in the International Affairs department at the American Federation of Teachers in Washington, DC, where she collaborated with teachers’ unions around the world to conduct teacher training and curriculum development to promote civic education. She holds a Bachelor’s Degree in political science from the University of Massachusetts, Amherst and a Master’s Degree in international education from The George Washington University.

Jillian Morgan Director of Development

Jillian oversees the Philanthropy team to plan and execute fundraising activities, boost engagement through volunteering, and develop communications strategies to raise awareness about the mission of the Food Bank of Western Massachusetts. Prior to joining the Food Bank, Jillian was involved in development for Meals on Wheels, and served as a tour manager for a nutrition education theater company that traveled across the country. She holds a Bachelor’s Degree in Communication from The University of Massachusetts, Amherst and a M.B.A. in Entrepreneurial thinking and Innovative Practices from Bay Path University.

Jake Hough Director of Finance & Administration

Jake oversees all accounting, finance and administrative functions. Prior to the Food Bank, he spent three years in the Accounting department of a Bank before transitioning to non-profit work with a position in Finance at the Dallas Zoo. Jake has a Bachelor of Science in Finance from Westfield State University and a Master of Business Administration with a concentration in Accounting from Fitchburg State University.

Carolyn Sailer Director of Human Resources

Carolyn is a certified Professional in Human Resources and oversees all Human Resources functions, including benefits management, recruitment and selection, employee engagement, professional development, and employee relations. She holds a Bachelor’s Degree from Wesleyan University and a Master’s Degree from Smith College School for Social Work. Carolyn has had human resources, organizational development, and quality improvement roles. She is a former and current volunteer at the Food Bank.

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SNAP Update

SNAP application assistance is still available via phone at (413) 992-6204. Please check our SNAP page for more information.