The Food Bank recognizes that the dedication and talent of our staff is the source of our success. We support staff through professional growth opportunities, rewarding work, and recognition of accomplishments. Every one of our staff members contribute to a work environment that reflects our core values:

  • Commitment to partnerships and sharing expertise
  • Conducting our work efficiently, effectively and with excellence
  • Follow environmentally sustainable principles
  • Pursuing collaborative approaches to solutions
  • The Food Bank is committed to supporting a living income. We offer robust benefits compensation (see Employee Benefits below) and no less than $15 per hour wage

For questions about employment with The Food Bank, please contact our Human Resources Department at 413-247-9738 or e-mail

Open Positions‍‌‍‍

Advocacy Coordinator

Direct Distribution Coordinator

Facilities Manager

Special Opportunities

Temporary Volunteer Coordinator

Response to Applicants

Applicants will receive an automatic receipt recognizing the submission of your application for a position at The Food Bank. Due to the high volume of applications we receive, we are unable to contact all applicants who apply for employment. Please apply for each position that you are interested in. We will email candidates selected for first round interviews.

Employee Benefits

Paid time off:

  • Vacation – Begins at 14 days with incremental increases over time
  • Sick time – 10 days per year
  • Holidays – 11 recognized holidays plus (1) floating holiday
  • Bereavement Pay
  • Jury Duty Pay

Health & Welfare:

  • Medical Insurance – HMO – 80% of the premium paid by The Food Bank
  • Dental Insurance – 50% of the premium paid by The Food Bank
  • Flexible Spending Accounts – For medical and dependent care
  • Life & Accidental Death, Short & Long Term Disability Insurance – Provided at no cost
  • Employee Assistance Plan (EAP)

Retirement Benefits:

  • 403b Plan – The Food Bank will match up to 3% of annual salary based on employee contribution
  • Annual employer discretionary contribution equal to 1% of annual salary after one year and a total of 5% after 3 years

Miscellaneous Benefits:

  • Farm Share Discount
  • Cell Phone plan discounts
  • UMass Five College Credit Union membership
  • We are a Public Service Loan Forgiveness employer

Diversity Policy

The Food Bank considers candidates for employment, volunteers and consumers of its services without regard to age, color, creed, gender, gender identity, marital status, mental ability, national origin, physical ability, political or union affiliation, race, religion or sexual preference. Notwithstanding the foregoing, mental or physical ability will be considered for candidates for employment or volunteers as they relate to bona fide job requirements.

The Food Bank is committed to promoting cultural diversity and inclusion through its board, employees, volunteers, and member agencies. We are committed to being a “learning organization,” open to growth in its approach to differences.

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, by fax (202) 690-7442 or email at

Core Values

The Food Bank believes that everyone has the right healthy food regardless of their circumstances. Therefore, our actions are guided by the following values:


  • We pursue collaborative approaches to solutions based on mutual respect, trust, and accountability.
  • We are committed to partnerships and sharing expertise to meet the immediate need for emergency food
    and address the underlying causes of hunger.


  • We seek community-based approaches that advance self-reliance and capacity, build on existing assets,
    and allow residents to take leadership of their own solutions to hunger.
  • We believe in the power of advocacy and education as a means to create change in communities.

Diversity and Inclusiveness

  • We strive to have the diversity of our community and the people we serve reflected in our staff and board of directors.
  • We believe that an understanding of the inequalities in access to food is essential to conducting our work.
  • We are committed to increasing cultural competence and inclusion in our organization.

Integrity and Accountability

  • We act with integrity in our use of resources, partnerships, organizational governance, and implementation of our mission.
  • We hold ourselves accountable to conducting our work efficiently, effectively and with excellence.


  • We believe all people should be treated with equal respect and dignity.

Staff Recognition

  • We recognize that the dedication and talent of our staff is the source of our success.
  • We support staff through professional growth opportunities, rewarding work, and recognition of accomplishments.
  • We believe that work-life balance is important in creating a productive and positive workplace.


  • We seek to maximize the impact and longevity of our programs and resources.
  • We value the commitment and investment of volunteers and supporters in sustaining our work.
  • We follow environmentally sustainable principles in our facility operations and workplace practices.

Will Bike 4 Food

Registration is open now for the 11th Annual Will Bike 4 Food cycling event, presented by Stop & Shop.