About 13% of Western Mass. residents are food insecure, a rate higher than any other food bank service area in the state.
This page provides information and resources for Food Bank member agencies. Please contact our Agency Relations department if you have any questions.
The Food Bank is excited to be instituting an online ordering process for ALL member agencies.
All agencies must attend an online ordering training. Trainings are offered at The Food Bank the first Friday of every month at 11:00am. Pre-registration is required; please contact firstname.lastname@example.org to register. Once you have attended training, you will receive a user name and password to access the online ordering system.
Agencies that have attended a training and have log-in credentials for the online ordering system, click the button below to enter the online ordering portal.
The online-ordering portal will be closed from 7-8 a.m. on Fridays for maintenance.
PROGRAM UPDATE FORM (PDF): Please use this to update contact information for each of your agency’s feeding programs. Include address, hours, and contact information changes, including additions, removals, and other changes. All programs are required to report changes of address and hours. Address changes require a visit and approval from The Food Bank prior to continued access of Food Bank resources.
Monthly Service Report forms are now required from ALL programs of The Food Bank:
Paperwork required from programs that receive USDA foods:
Annual Reconciliation Form
Monthly Reconciliation Form
UDSA Food Pantry Sign-In Sheet (en español)
TEFAP Income Eligibility Guidelines (Must be publicly displayed during all distributions.)
“And Justice for All” Poster (Must be publicly displayed during all distributions.)
The Food Bank is eager to support member agencies in being successful. Our Network Capacity Building Department offers resources, networking opportunities, and staff support for member agencies in each of the four counties.
We are working on getting more resources available online, so check back soon. Please contact us at email@example.com if you have questions.
Part of Network Capacity Building is to ensure that our agencies and the clients they serve have the resources needed to promote and access healthy foods. Click here to find links to helpful recipes and nutrition tips (these appear weekly in NewsBites, our agency newsletter).