SNAP Skimming Advisory

An organized “criminal ring” is stealing SNAP and DTA cash benefits from EBT cards through a mechanism called skimming that occurs at point of sale.

If you think your benefits have been stolen please report this to the fraud unit at DTA: 800-372-8399.

Help Keep Your EBT Card and DTA Benefits Safe! Set a new EBT PIN after each purchase:

  1. Call the number on the back of your card: 800-997-2555.
  2. Choose your language.
  3. Enter the number on the front of your card.
  4. Press 2.
  5. Enter the last 4 digits of your Social Security Number (SSN). If you do not have an SSN, enter the last 4 digits of your 99 number assigned by the DTA.
  6. Enter your Date of Birth (month/day/year – 2 digits for month, 2 digits for day, 4 digits for year). For example, 12 01 1989 for December 1, 1989.
  7. Enter your NEW 4-digit PIN; then enter it again. Choose a
    different PIN from any previous PINs. This is the best way to try to protect your benefits if your card
    information has been stolen.

If you receive TAFDC or EAEDC cash assistance, ask about having your benefits deposited to your bank account. Call your case manager to set up direct deposit.