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Non-Discrimination Policies

Resources for Agencies

This page provides information and resources for Food Bank member agencies.  Please contact our Agency Relations department if you have any questions.

Online Ordering

The Food Bank is excited to be instituting an online ordering process for ALL member agencies.

Online Ordering Quick Reference Guide

All agencies must attend an online ordering training. Trainings are offered at The Food Bank the first Friday of every month at 11:00am.  Pre-registration is required; please contact agencyrelations@foodbankwma.org to register.  Once you have attended training, you will receive a user name and password to access the online ordering system.

Agencies that have attended a training and have log-in credentials for the online ordering system, click the button below to enter the online ordering portal.

The online-ordering portal will be closed from 7-8 a.m. on Fridays for maintenance.

Click for PDF of Deadlines for Online Order Submissions


Online Ordering Frequently Asked Questions

Recall Policy Information:

Food Bank Member Programs
FDA Recall Products
USDA Recall Products

Forms & Downloads

PROGRAM UPDATE FORM (PDF): Please use this to update contact information for each of your agency’s feeding programs. Include address, hours, and contact information changes, including additions, removals, and other changes.  All programs are required to report changes of address and hours.  Address changes require a visit and approval from The Food Bank prior to continued access of Food Bank resources.

Monthly Service Report forms are now required from ALL programs of The Food Bank:

Monthly Service Report All Programs FY2015

Paperwork required from programs that receive USDA foods:
Annual Reconciliation Form

Monthly Reconciliation Form
UDSA Food Pantry Sign-In Sheet (en español)
TEFAP Income Eligibility Guidelines (Must be publicly displayed during all distributions.)
“And Justice for All” Poster (Must be publicly displayed during all distributions.)

Network Capacity Building Department

The Food Bank is eager to support member agencies in being successful. Our Network Capacity Building Department offers resources, networking opportunities, and staff support for member agencies in each of the four counties.

Learn more about Network Capacity Building.

We are working on getting more resources available online, so check back soon. Please contact us at networkcapacity@foodbankwma.org if you have questions.

From the Food Bank Nutrition Kitchen

Part of Network Capacity Building is to ensure that our agencies and the clients they serve have the resources needed to promote and access healthy foods. Click here to find links to helpful recipes and nutrition tips (these appear weekly in NewsBites, our agency newsletter).