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Jobs | Staff Positions


Job Overview:

The CDL Truck Driver – Mobile Food bank picks, loads, and delivers goods to fulfill distribution and delivery goals. Drives the Mobile Food Bank truck – delivers goods to the Mobile Food Bank sites, and works with site coordinators to facilitate activities at each Mobile Food Bank distribution. Provides warehouse support and handles aspects of inventory movement and tracking as needed.

Reports to:  Food Distribution Supervisor
Supervises:  No direct reports.

Essential Functions:

  • • Follows the standards of performance established by the Food Distribution Supervisor for receiving and handling delivery orders, picking, and shipping product
  • • Picks, prepares, and loads product for distribution
  • • Unloads and loads product at Mobile Food Bank sites.  Collaborates with  site coordinator to ensure a smooth flow of products
  • • Transports leftover product back to Food Bank, or coordinates with local agency to transfer food to their truck or storage location
  • • Maintains, replenishes, repairs or replaces all supplies related to the Mobile distribution (tables, sandwich boards, traffic cones, tents, etc.)
  • • Provide quality customer service in all interactions with agency personnel.


Other Responsibilities:

  • • Maintains all delivery records, health and safety standards for vehicles
  • • Makes deliveries to other agencies in coordination with agency personnel
  • • Provide general assistance in the warehouse
  • • Maintain and promote a high standard of cleanliness and safety.
  • • Collaborate with the Food Operations Team, and appropriate Food Bank staff to accomplish organizational goals.
  • • Follow all division and Food Bank policies and procedures.
  • • Perform other similar duties as required (by responsibility or necessity) or as requested by Manager.


Working Conditions

  • • Driving or working at Mobile Food Bank sites 75% of the time
  • • Expected to drive in a variety of weather conditions
  • • Warehouse environment – operation of pallet jacks and forklifts
  • • Medium-heavy physical demands:  standing and walking, pushing/pulling, sweeping, twisting, handling, and ability to lift up to 80 pounds, (medical exam required)


Job Qualifications/Requirements

  • • HS Diploma or equivalent
  • • Class B (CDL) license
  • • 1 yr. minimum experience in forklift operation and other materials-handling equipment
  • • Good driving record
  • • Knowledge of western Massachusetts geography
  • • Strong customer service and interpersonal communication skills


Job Preferences

  • • Bilingual


How to Apply:

Please submit a cover letter and your résumé to: jobs@foodbankwmaorg with the subject line MFTD-2015

The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity and A Living Wage Employer.

Category : Jobs | Staff Positions


Job Overview:

The Director of Development and Marketing for The Food Bank of Western Massachusetts is responsible for engaging the community to take action against hunger by promoting its mission and programs while building lasting and transformative relationships with individuals, corporations, foundations and other institutions that will be inspired to donate funds and resources, advocate for responsible food security policy, and volunteer time and expertise to support the mission of The Food Bank.

Job Components:

  • Development
    1. Donor Relations
      1. Cultivate and maintain effective relationships with key corporate and individual donors, working with the Executive Director, Development & Marketing Manager, Development Officer and Board of Directors as appropriate
      2. Oversee Board and staff engagement in the Culture of Philanthropy
      3. Identify, research and investigate new opportunities for funding from a wide variety of philanthropic and individual sources to expand donor base
      4. Expand and strengthen major gifts and other individual donor programs in order to significantly grow this portion of the income base
      5. Maintain a donor management system and ensure the accuracy and safety of donor records
      6. Manage direct mail program including creating fundraising appeal letters, prospect mailing, and coordinating all donor correspondence
      7. Oversee third-party vendors, especially those contracted to perform database management, direct mail and printing services
      8. Create, implement and oversee the Capital Campaign plan and efforts
    2. Budgeting & Planning
      1. Create and implement a strategic fundraising plan in partnership with the Leadership Team that will guide the organization to meet fundraising goals, maximizing engagement opportunities of foundations, corporate and other institutional partners, and individual donors
      2. Determine overall fund development and revenue goals for each fiscal year, including interim (quarterly, monthly) periods, as well as multi-year planning and projections
      3. Assure that these goals are consistent with organizational program and operational priorities
      4. Oversee all components of the development budget and maintain systems to monitor and evaluate revenue targets
    3. Oversee the Corporate and Foundation Relations Manager’s grant research, writing, and submission of grant proposals and funding reports
  • Corporate Relations, Education and Volunteering
    1. Support the Development & Marketing Manager to develop and implement an Outreach and Fundraising Plan to foster corporate and other institutional partnerships with The Food Bank, including oversight and evaluation of:
      1. Special event management of Food Bank signature events (Gala, Will Bike 4 Food, Check Out Hunger and Fork it Over for Food) and third-party events led by community supporters
      2. Hunger education management, including outreach and education to school educators and students and other community organizations
      3. Volunteer management, including recruitment, orientations and placement
  • Communications and Marketing
    1. Support the Communications and Marketing Manager to develop and implement a Marketing and Communications Plan to raise the visibility of the organization and strengthen its brand identity and impact, including oversight and evaluation of:
      1. Communications management, including development of marketing collateral for all departments and consistency of all external and internal communication
    2. Serve as an external spokesperson for The Food Bank
  • Management
    1. Supervise the Development & Marketing Manager, Communications & Marketing Manager, Development Officer and Corporate & Foundation Relations Manager
    2. Participate on Leadership Team in organizational and strategic development
    3. Serve as liaison to The Food Bank Board of Director’s Development Committee



      • Well-qualified candidates should possess a bachelor’s degree in business, marketing and/or fundraising certification; must have a minimum of 5 years of fundraising and non-profit experience, including, but not limited to, individual donor cultivation, donor database management, public relations, employee supervision, and work and budget planning; persuasive writing, strong verbal communication and interpersonal skills. and the ability to interact at the executive level with a highly collaborative style with all constituent groups, including staff, board members, volunteers, donors; possesses a strong track record of working independently and managing a variety of initiatives concurrently,  “by influence”, a unifying force at both the strategic and tactical levels,  to foster the mission of The Food Bank


How to Apply:

Please submit a cover letter and your résumé to: jobs@foodbankwmaorg with the subject line DDM2015

The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity and A Living Wage Employer.

Category : Jobs | Staff Positions