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Jobs | Staff Positions

TITLE:  MOBILE FOOD BANK COORDINATOR (VISTA)                         STATUS:  FULL TIME (40 HRS)

Job Description:

The Mobile Food Bank Coordinator will assist with the immediate expansion, ongoing assessment and future recommendations to support a sustainable Mobile Food Bank distribution program at The Food Bank of Western Massachusetts. The program focuses on providing fresh, healthy food to food insecure families with children with an emphasis on fresh produce.

Responsibilities:

Program Expansion

  • • Expand existing program of four pilot sites to a total of ten permanent Mobile Food Bank sites in targeted western Massachusetts communities by the end of September 2014
  • • Coordinate daily logistics of expanded Mobile Food Bank services in cooperation with internal staff and external partners
  • • Act as the point person for program questions and troubleshooting issues as they arise
  • • Provide reporting on performance vs. plan, including costs, resources and food distribution impact on children in need
    • Assessment

    • • Work with all sites to gather information about program strengths and challenges on an ongoing basis
    • • Compile a final assessment to include overall performance-to-plan results with particular attention to metrics of program success (i.e. food distribution impact on children in need)

    Future Recommendations

  • • Using the final assessment data, and research into similar programs at other food banks, make recommendations regarding the following:
  • 1. Feasibility of further expansion into other communities experiencing high levels of food insecurity
  • 2. Sustainability of program after the termination of the initial 3-year grant, including expanded community partnerships, realistic fee structures for food and other potential funding sources

Other Duties

  • • Other duties focused on the Mobile Food Bank Program may be assigned as needed
  • Job Specifications & Requirements:

    • • Excellent written and verbal communication skills; excellent diplomacy and interpersonal skills
    • • Strong customer service orientation
    • • Strong organizational, planning and time management skills
    • • Ability to work independently as well as part of a team
    • • MS Office and database management skills
    • • Experience and comfort working in a variety of cultures and communities
    • • Ability to work evenings and weekends as needed
    • • Valid driver’s license

      Preferred:

      • • Knowledge of and experience with issues related to hunger, poverty, and nutrition
      • • Proficient in program development, implementation, and evaluation
      • • Bilingual (English and Spanish)
        REPORT TO: Food Sourcing Coordinator

        Time Commitment:

        This is a one year, full-time position. Because AmeriCorps VISTA service requires full immersion in the project and community, both full- and part-time employment are strictly prohibited — no exceptions – including political and religious activities.

      Housing:

      AmeriCorps VISTA volunteers are responsible for their own housing.

      AmeriCorps VISTA Program Benefits:

    • • $1,026 monthly living allowance, paid biweekly
    • • Segal Education Award ($5,645) or End-of-Service stipend ($1,500)
    • • Health benefits*
    • • Opportunity to forbear student loans while in service
    • • Relocation assistance (if applicable)
    • • Childcare assistance (if applicable)
    • • Optional life insurance
    • • One year non-competitive status for federal government positions
    • • A network of over 180,000 AmeriCorps VISTA members and alumni
    • How to Apply:

      Please submit a cover letter and your résumé to: jobs@foodbankwma.org with the subject line MFB2014.

      *Health benefits provided by participating in the AmeriCorps VISTA program currently do not meet the individual mandate of the Affordable Care Act. If an AmeriCorps VISTA volunteer does not enroll in a separate program to meet this mandate, they may be assessed a penalty payment.

      The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity.

      Résumés will be considered immediately. Search will continue until the position is filled.

    Category : Jobs | Staff Positions

    TITLE:  AGENCY TRAINING COORDINATOR (VISTA)                         STATUS:  FULL TIME (40 HRS)

    The Food Bank of Western Massachusetts, in partnership with the New England Farm Workers Council, is seeking a full-time AmeriCorps VISTA Agency Training Coordinator.

    Job Description:

    The Agency Training Coordinator will work with the emergency food network throughout Western MA to increase the capacity of Food Bank member agencies to move more food to more people more equitably. The Coordinator will build capacity by planning trainings for member agencies, enabling agencies to access more food through an existing remote depot drop location, and assessing the feasibility of expanding current Food Bank services to include a new depot drop, school pantries, and a senior pantry. This position will be based in Hatfield but will require extensive travel throughout all four counties.

    Primary Responsibility:

    • • Work with the Agency Resource Coordinator and the Director of Programs to expand the current Agency Training Institute by increasing the number and type of training opportunities, adjusting the times of trainings to better meet the needs of agencies, and increasing access to training materials by putting them online.
    • • Carry out all logistical planning necessary for each training, including securing a location, identifying and recruiting trainers, ordering food, printing training materials, registering participants, etc.
    • • Use an evaluation tool to evaluate the learning outcomes of each training. Report results to the trainer, the Agency Resource Coordinator, and the Director of Programs.
    • • Coordinate the weekly Berkshire County Depot Drop, including record-keeping and reporting.
    • • Work with the Agency Resource Coordinator, Agency Relations, and Food Operations to conduct research to assess the feasibility of opening a new depot drop location in Hampden County.
    • • Conduct research to determine the feasibility of opening school and/or senior pantries. Develop a concept paper that will guide The Food Bank in its decision-making process by identifying opportunities and challenges.
    • • Assist as needed with The Food Bank’s Agency Credits (ACE) and Capacity Building Mini-Grants processes for member agencies
    • • Develop and provide reports as necessary
    • • Other duties as assigned

    Job Specifications & Requirements:

      Communications – Must have very strong communication skills, including:

    • • Comfort communicating in writing and verbally
    • • Ability to present information succinctly, clearly, and professionally, both verbally and in writing.
    • • Comfort communicating with others in person, on the phone and by email
    • Computer – Must have strong computer skills, including:

    • • Word—ability to write, edit, and format professional documents including memos, reports, and letters
    • • Excel—ability to input, manipulate, and format data; create and use basic formulas; read and understand spreadsheets
    • • PowerPoint—ability to create and edit professional PowerPoint presentations
    • • Internet—ability to conduct research online
    • Interpersonal – Must have strong interpersonal skills, including:

    • • Experience and comfort working in a variety of cultures and communities
    • • Ability to work well within a team
    • • Willingness to be flexible in a changing environment
    • Organization

    • • Strong organizational and time management skills
    • • Ability to meet established objectives on time
    • Other

    • • Knowledge of and experience with issues related to hunger, poverty, and nutrition
    • • Willingness and ability to think creatively to solve problems and overcome challenges
    • • Ability to drive, excellent driving history, and access to a reliable vehicle. Willingness to drive extensively throughout Western Mass.
    • Time Commitment:

      This is a one year, full-time position. Because AmeriCorps VISTA service requires full immersion in the project and community, both full- and part-time employment are strictly prohibited — no exceptions – including political and religious activities. For more information, please review the AmeriCorps VISTA Terms, Conditions and Benefits information available here – http://bit.ly/1dAs2FM.

      Housing:

      AmeriCorps VISTA volunteers are responsible for their own housing.

      AmeriCorps VISTA Program Benefits:

    • • $1,026 monthly living allowance, paid biweekly
    • • Segal Education Award ($5,645) or End-of-Service stipend ($1,500)
    • • Health benefits*
    • • Opportunity to forbear student loans while in service
    • • Relocation assistance (if applicable)
    • • Childcare assistance (if applicable)
    • • Optional life insurance
    • • One year non-competitive status for federal government positions
    • • A network of over 180,000 AmeriCorps VISTA members and alumni
    • How to Apply:

      Please submit a cover letter and your résumé to: jobs@foodbankwma.org with the subject line ATC2014.

      *Health benefits provided by participating in the AmeriCorps VISTA program currently do not meet the individual mandate of the Affordable Care Act. If an AmeriCorps VISTA volunteer does not enroll in a separate program to meet this mandate, they may be assessed a penalty payment.

      The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity.

      Résumés will be considered immediately. Search will continue until the position is filled.

    Category : Jobs | Staff Positions

    TITLE:  WAREHOUSE ASSOCIATE                         STATUS:  FULL TIME (40 HRS), NON-EXEMPT

    Job Description:

    The Warehouse Associate is responsible for conducting daily order selection and other related tasks to distribute food to our member agencies in order to advance the goals of the Food Operations Division of The Food Bank of Western Massachusetts.

    Primary Responsibility:

    • 1. Pick orders
      • • Carry out pre-shift checks of equipment
      • • Handle paperwork
      • • Read order sheets to locate individual items within warehouse
      • • Remove full case(s) of product from storage rack and place on pallet
      • • Safely maneuver pallet on an electric pallet jack until order is complete
      • • Ensure item pick accuracy and safety of product to prevent damage
      • • Inform supervisor of any discrepancies in case quantity and/or product description
      • • Manually wrap pallets by circling load with roll of plastic wrap until secure
    • 2. Prepare, load and ship product as needed
      • • Load and unload orders and/or product onto trucks with pallet jack
      • • Ensure loads are properly labeled prior to loading
    • 3. Restock products as needed
      • • Ensure all products being stored have identification labels
      • • In some cases, attach pallet identification labels to the pallets
    • 4. Keep work area tidy by picking up scrap wood, paper, plastic wrappers, and broken pallets
    • 5. Maintain warehouse clean and within safety standards.
    • 6. Maintain warehouse within Feeding America standards and industry regulations.

    Back-up Responsibility:

    1. Release orders to member agency representatives in a professional manner
    2. Maintain and monitor orderly and safe agency shopping area
    3. Provide assistance in our volunteer sorting room

    Job Specifications & Requirements:

    • • 1-year minimum experience in forklift operation and other materials-handling equipment
    • • Physical demands: standing, walking, driving, carrying, twisting, bending, swooping, twisting, pushing/pulling and handling paperwork Lifting of objects weighing from 50 lbs consistently to 75 lbs occasionally. (medical exam required)
    • • Ability to work in all temperature zones
    • • Ability to work in a diverse team environment
    • • Good customer service skills
    • • Class D Drivers License and good driving record
    • • Ability to pass pre-employment drug test
    • • Excellent attendance
    • • Maintain a sanitary and safe work environment

    Job Preferences:

    • • Experience with food industry and food safety preferred
    • • Bi-lingual/bi-cultural in Spanish
    • • Proficiency in computer data entry in the Windows environment

    Reports to:

    Manager of Food Operations

    How to Apply:

    Please submit a cover letter and your résumé to: jobs@foodbankwma.org with the subject line WHA2014.

    The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity.

    Résumés will be considered immediately. Search will continue until the position is filled.

    Category : Jobs | Staff Positions

    TITLE:  DIGITAL COMMUNICATIONS COORDINATOR                         STATUS:  FULL TIME, NON-EXEMPT

    Job Description:

    Working to advance The Food Bank of Western Massachusetts’ mission to feed our neighbors in need and lead the community to end hunger, the Digital Communications Coordinator’s primary responsibilities are to maintain and expand The Food Bank’s presence on the Internet, uphold and expand a digital media database, and support Communications endeavors via traditional media. S/he should be an effective communicator who applies a solid foundation in writing to emerging and evolving technologies as well as The Food Bank’s regular print publications, such as the quarterly newsletter and the annual report. Working closely with the Communications and Marketing Manager, the Communications Coordinator will join The Food Bank as part of the Development and Marketing team, which is responsible for all fundraising, publicity, and public relations for Western Massachusetts’ largest hunger-relief charity.

    Job Components:

    General

    • • Deliver messages and promote activities across multiple online channels, using appropriate tone and content
    • • Develop online messaging for general consumption and for a variety of specific audiences
    • • Assist with other communications needs, as directed
    • • Assist with general development and volunteer needs as event support, as directed

    Website

    • • Update content on Food Bank website weekly
    • • Provide website maintenance and troubleshooting using the WordPress CMS platform
    • • Draft posts for Food Bank blog
    • Social Media

      • • Update Food Bank social media accounts on a daily basis per social media strategy guidelines/calendar using digital photography, digital images, and sourcing dynamic links
      • • Implement new social media strategies as they are developed
      • • Work with external partners to carry out collaborative online marketing campaigns (including virtual Food Drives, FirstGiving.org, etc)

      Communications & Marketing

      • • Assist with creation of content for Food Bank newsletter and e-newsletter
      • • Coordinate and collaborate with other departments on the creation of materials to be used by external audiences

      Media Relations

      • • Draft press releases and media advisories
      • • Maintain and expand media contact database
      • • Track all media hits and impressions via traditional and social media

      Working Conditions:

      • • Monday–Friday 9am.–5pm with flexibility
      • • Occasional evenings and weekends
      • • Must own car and possess valid driver’s license to attend work-related functions off site

      Job Specifications & Requirements:

      • • Bachelor’s degree in Marketing, Communications, English, Journalism or related field
      • • 1-2 years experience in journalism, corporate or non-profit communications preferred
      • • Proficiency with WordPress CMS, Google Analytics, Google Earth, social media (Facebook, Twitter, YouTube, Flickr, etc.), and other online tools is essential, as is an ability to build engagement through these online tools
      • • Proficiency with the Adobe Creative Suite (Photoshop, InDesign, Illustrator)
      • • Working knowledge of HTML and CSS
      • • Excellent writing skills are critical, including an ability to write effective press releases, blog posts, and other content for both print and online media
      • • Team-player with superior interpersonal and collaboration skills
      • • Exceptional oral communication skills
      • • Ability to multitask and prioritize a number of projects

      Job Preferences:

      • • Ability to speak and write Spanish
      • • Knowledge of Human Services field and/or other nonprofit experience

      Reports to:

      Marketing & Communications Manager

      How to Apply:

      Please submit a cover letter and your résumé to: jobs@foodbankwma.org with the subject line DCC2014.

      The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity.

      Résumés will be considered immediately. Search will continue until the position is filled.

    Category : Jobs | Staff Positions