Jobs

FULL-TIME, Non-EXEMPT Employee

DESCRIPTION: Responsible for all direct and indirect food sourcing activity, including the creation and maintenance of the overall food bank food source plan to meet the food bank’s volume requirements and support annual food distribution goals.

JOB COMPONENTS:

1. Researches, potential new food donation sources; Creates, maintains and shares a tracking system of potential donors
2. Cultivate new and existing food donors to build relationships and maximize donation potential
3. Monitors and reports upon existing food donor results and trends
4. Creates and maintains a food source plan, tied to the food bank’s annual volume plan, documenting planned sources of target food volume
5. Provides weekly reporting of relationship development activities to include phone calls and and in-person visits to donors
6. Partners with Development in initiating new donor relationships and in optimization of existing food donor relationships
7. Partners with the Agency Relations and Network Capacity Building teams to understand agency & regional needs and limitations
8. Works closely with the Distribution Manager to effectively tie food purchasing efforts into the volume plan
9. All other duties as assigned by the Director of Food Operations

JOB SPECIFICATIONS/REQUIREMENTS

1. Experience working with food retailers and/or manufacturers and/or wholesalers to coordinate food donations (or related experience)
2. Effective organizational, project management and analysis skills; Ability to manage multiple short-term and long-term projects simultaneously and effectively meet deadlines and outcomes.
3. Excellent collaboration skills and ability to work with people of diverse backgrounds
4. Excellent communication skills both oral and written; excellent interpersonal skills and the ability to work effectively within departments, across the organization; effective internal and external relationship building skills;
5. Solid computer skills in Microsoft Office

 ADDITIONAL SPECIFICATIONS (EXPERIENCE A PLUS)

1. Experience in inside or outside sales with proven results
2. Research and/or Market researching experience
3. Strong understanding of food banking supply chain processes and challenges preferred
4. Bachelors degree

The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity. Please email resume and cover letter to:  jobs@foodbankwma.org or mail to P.O. Box 160, Hatfield, MA 01038 for immediate consideration. Search will continue until position is filled.

In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability, marital or familial status. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410, or call 202/720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.

FULL-TIME; Non-Exempt

Job Description:

Working to promote and advance The Food Bank of Western Massachusetts’ mission of reducing hunger and increasing food security in the local community, the Digital Communications Coordinator’s primary responsibilities are to maintain and expand The Food Bank’s presence on the web, uphold and expand a digital media database, and support Communications endeavors via traditional media. S/he should be an effective communicator who applies a solid foundation in writing to emerging and evolving technologies as well as The Food Bank’s regular print publications, such as the quarterly newsletter and the annual report. Working closely with the Communications and Marketing Manager, the Communications Coordinator will join The Food Bank as part of the Development and Marketing team, who is responsible for all fundraising, publicity, and public relations for Western Massachusetts’ largest hunger-relief charity.

Responsibilities:

• Deliver messages and promote activities across multiple online channels, using appropriate tone and content
• Develop online messaging for general consumption and for a variety of specific audiences
• Assist with other communications needs, as directed
• Assist with general development needs as event support, as directed

Website:

• Update content on Food Bank website weekly
• Provide website maintenance and troubleshooting using the WordPress CMS platform
• Draft posts for Food Bank blog

Social Media:

• Update Food Bank social media accounts on a daily basis per social media strategy guidelines/calendar using digital photography, digital images, and sourcing dynamic links
• Implement new social media strategies as they are developed
• Work with external partners to carry out collaborative online marketing campaigns (including virtual Food Drives, FirstGiving.org, etc)

Communications & Marketing:

• Assist with creation of content for Food Bank newsletter and e-newsletter
• Coordinate and collaborate with other departments on the creation of materials to be used by external audiences

Media Relations:

• Draft press releases and media advisories
• Maintain and expand media contact database
• Track all media hits and impressions via traditional and social media

Job Specifications/Requirements:

• Bachelor’s degree in Communications, English, Journalism, or related field
• 1-2 years experience in journalism, corporate or non-profit communications preferred
• Proficiency with WordPress CMS, Google analytics, Google Earth, social media (Facebook, Twitter, YouTube, Flickr, etc.), and other online tools is essential, as is an ability to build engagement through these online tools
• Proficiency with the Adobe Creative Suite (Photoshop, InDesign, Illustrator)
• Working knowledge of HTML and CSS
• Excellent writing skills are critical, including an ability to write effective press releases, blog posts, and other content for both print and online media
• Team-player with superior interpersonal and collaboration skills
• Exceptional oral communication skills
• Ability to multitask and prioritize a number of projects

REPORT TO: Development and Communications Manager

The Food Bank of Western Massachusetts is an equal opportunity employer encouraging excellence through diversity. Please mail resume and letter of interest to: The Food Bank, PO Box 160, Hatfield, MA 01038 or email at jobs@foodbankwma.org Search will continue until position is filled.

THE FOOD BANK IS A FRAGRANCE FREE WORKPLACE. WE ASK THAT ALL CANDIDATES INVITED TO INTERVIEWS REFRAIN FROM WEARING STRONG FRAGRANCES OR PERFUMES.

In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability, marital or familial status. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410, or call 202/720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.

Job Description:

The Network Capacity Coordinator will work in Berkshire  County in Western Massachusetts to strengthen the emergency food network by encouraging participation in food access projects and by building the capacity of member agencies and other partners to work together to increase food security. The primary focus of this position will be member agency and partner and network support and coordination rather than direct services. This position will be housed in Berkshire County  and will require extensive travel within the county and regular travel to The Food Bank in Hatfield.

Responsibilities:

1. Cultivate relationships with member agencies and encourage their participation in various capacity building supports that The Food Bank offers (Agency Development & Training Institute, SNAP, volunteer coordination, nutrition programming, food distribution programming, etc.)
2. Develop and cultivate relationships between non-member partners and member agencies to foster better food access.
3. Work closely with other Food Bank departments that conduct outreach to member agencies to ensure effective and efficient coordination
4. Plan and facilitate monthly coalition meetings with member agencies in assigned region to provide a networking and learning opportunity.
5. Write and disseminate the Berkshire County component of the Network Capacity Department quarterly newsletter.
6. Represent The Food Bank in select venues related to food access
7. Work with member agencies and The Food Bank’s Nutrition Department to plan Intergenerational Community Meals
8. Identify other community needs and possible food access projects for member agencies to coordinate or take part in.
9. Communicate Food Bank policies and procedures to current and potential member agencies and clients
10. Develop and provide reports as necessary
11. Research, develop and distribute materials for outreach

Job Specifications/Requirements

1. Knowledge of and experience with issues related to hunger, poverty, and nutrition
2.  Strong diplomatic and interpersonal skills
3. Very strong communication skills, including written and verbal
4. Ability to present information succinctly and clearly, both verbally and in writing
5. Strong organizational and time management skills
6. Proficient in program development, implementation, and evaluation
7. Ability to coordinate meetings, trainings and educational programs
8. Strong MS Office, internet, and database management skills
9. Experience and comfort working in a variety of cultures and communities
10. Office experience to include coordinative and project management experience
11. Ability to drive, excellent driving history, and access to a reliable vehicle

REPORT TO: Network Capacity Manager

THE FOOD BANK IS A FRAGRANCE FREE WORKPLACE. WE ASK THAT ALL CANDIDATES INVITED TO INTERVIEWS REFRAIN FROM WEARING STRONG FRAGRANCES OR PERFUMES.

In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability, marital or familial status. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410, or call 202/720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.

TITLE: Major Gifts Officer

STATUS: Full-Time, Exempt

DESCRIPTION: Reporting to the Director of Development & Marketing, the Major Gifts Officer is responsible for developing and implementing strategies to effectively cultivate, solicit and steward major donors throughout western Massachusetts at the $1,000 and above level. This new position is a vitally important strategic outgrowth of the Food Bank’s success in building a strong foundation of individual giving. The Major Gifts Officer is part of a 9 member team responsible for all fundraising, special events, communications, education outreach and volunteer management.

GENERAL RESPONSIBILITIES

1. Work closely with the Food Bank’s leadership to develop strategies and tactics to rapidly and successfully expand the major donor program; the primary focus will be to build the program at the $1,000 and above level
2. Personally manage a portfolio of 200+ current major donors and prospects; Schedule and conduct prospect and donor calls to engage donors in the Food Bank’s work
3. Develop written cultivation, solicitation and stewardship plans
4. Help train, coach and inspire board members and other fundraising volunteers in cultivation, solicitation and stewardship of major donors and prospects; Partner with Executive Director, Director of Development & Marketing or board members in making solicitations
5. Plan  and execute up to ten cultivation and stewardship events each year
6. Working with communications department, create collateral materials for the major gifts program
7. Prepare written proposals
8. Manage the planned giving program, focusing on promoting bequests and other gift vehicles
9. Conduct prospect research and generate prospect profiles
10. Manage the major gifts budget
11. Other duties as assigned by the Director of Development & Marketing

JOB SPECIFICATIONS/REQUIREMENTS

1. Three+  years of successful experience in major gifts fundraising with a track record in raising $10,000+ major gifts
2. Superior ability to develop and sustain positive relationships with donors
3.  Ability to train and mentor staff and board members in effective cultivation, solicitation and stewardship techniques
4. Ability to manage and partner with Food Bank leadership and fundraising volunteers
5. Ability to work with wealth screening results and to conduct high-level prospect research
6. Excellent  interpersonal, verbal and written communication skills
7. Knowledge of planned giving
8. Strong organizational skills, the ability to work independently and to manage multiple projects
9. Results-oriented with a friendly, collaborative approach and a team oriented style.
10. Highly proficient in MS Office (Word, Excel, PowerPoint) and in utilizing a development database (The Food Bank of Western MA uses Raiser’s Edge/Blackbaud)
11. Knowledge of development principles, fundraising techniques and ethics
12. Ability  to work evenings and weekends as needed
13. Access to a vehicle to attend donor meetings, events and activities throughout four counties of western Massachusetts; good driving record and a valid MA driver’s license
14. Bachelor’s degree required

REPORT TO: Director of Development and Marketing

COMPENSATION: Commensurate upon experience with extensive benefits package

In accordance with federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, religion, age, disability, marital or familial status. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410, or call 202/720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.